April 2013 to January 2018
- Fulfilled support tickets from over 30,000 clients
- Directly interacted with clients to clarify ticket details or perform remote troubleshooting
- Directed district-wide MDF/IDF reorganization
- Directed and assisted with event infrastructure deployment
- Maintained physical network/communication infrastructure
- Configured, deployed, and maintained switches, wireless access points, VoIP phones, security
cameras, printers, etc.
October 2014 to October 2017
- Interviewed requesters to address committee questions and concerns with funding requests
- Committee secretary from 2015 to 2017, keeping minutes and maintaining documentation
- Created graphics for committee marketing
2014 to 2015
- Assisted teacher in answering student questions and guiding them to solutions without giving direct
answers
Technological Director: Kent-Meridian Video Club
October 2010 to June 2013
- Event filming, such as TedX, Kent VisFest, and Kent Tech Expo
- Maintenance and organization of cameras, workstations, and equipment
Driver: Enterprise Rent-a-Car
October 2018 to July 2020
- Moved vehicles between facilities, dealerships, and repair facilities safely